Return & Refund Policy

At Amberlox, customer satisfaction is our priority.

Returns

Customers may request a return within 30 days of receiving their order.

To be eligible for a return:

• Item must be unused and in its original condition.
• Item must be returned in its original packaging.
• Proof of purchase is required.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the product and packaging.

Refunds

Once your return is received and inspected, we will notify you regarding approval of your refund.

Approved refunds will be processed to the original payment method within 5–10 business days.

Non-Returnable Items

The following items cannot be returned:

• Personalized or custom-made products
• Gift cards
• Items marked as final sale

Order Cancellation

Orders may be cancelled within 12 hours of purchase. After processing or shipment, orders cannot be cancelled.

Return Shipping

Customers may be responsible for return shipping costs unless the item is defective, damaged, or incorrect.

Contact Us

For any return or refund questions, please contact:

Email: support@amberlox.com